Support

Help with Your Instrument

Manuals, firmware, and direct support for every Rossum product. Most questions are answered on the product page; for anything else, reach us below.

Get Help

FAQ

Common questions about our instruments, ordering, warranty, and modular basics, answered.

Downloads

Manuals, firmware, software, and repair guides for every Rossum instrument, in one place — no account needed.

Parts & Accessories

Replacement front panels and OLED kits for your instrument, organized by product.

Contact

Request Support

Your name (required) Your email (required)

Product Serial or order numberFound on the box and the rear/bottom of the instrument.

Full mailing address Phone

Type (required)Subject (required) Message (required) AttachmentsPhotos, documents, or video. Up to 5 files, 50 MB each and 50 MB total. Types: jpg, jpeg, png, gif, pdf, txt, csv, xls, xlsx, doc, docx, mp4, mov, m4v, webm. Got a larger video? Upload it anywhere you like and paste a link in your message.

Your cart is empty. The instruments are this way.

Your cart

Estimated total